Canterbury House Care Home

“The assessment took place from 17 July 2024 to 07 August 2024. Canterbury House Care Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Canterbury House Care Home is a care home without nursing care to up to 66 people. The service provides support to older and younger adults some of whom were living with dementia. At the time of this assessment 59 people were living at the service. This assessment was the first rating of the service since a new provider took over, so we looked at all Quality Statements. We found the service was good. People were supported by staff who knew them well, were able to meet their needs whilst always respecting their privacy and dignity. Staff were kind and compassionate and promoted people’s independence where possible. The service was clean and tidy. People received their medicines as prescribed. People’s, staff and others views were sought and acted on. People were at the centre of their caring support developing and reviewing their care records with support where required.”