Camden Care Home

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture’. After the visit, the assessment was completed off-site, where we reviewed documentation and obtained additional feedback from staff and relatives. Staff were consistently described as kind, caring, and compassionate. People and their relatives were supported to be involved in decisions about their care. They received support from staff who knew them well, were confident in their roles, and demonstrated the skills needed to provide safe and effective care.”

“People were supported to be as independent as possible and their dignity and privacy were respected. Care plans and risk assessments reflected people’s needs and helped staff manage risks safely. Staff were trained and well supported by managers, which helped ensure safe and effective care.”