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Unclaimed listing CQC record · synced 19 October 2026

Brook House

2 Brookfield Close, Ottershaw, Chertsey, Surrey, KT16 0JL · View on map

Dementia CareNursing CareNursing Dementia CareLearning disabilitiesMental Health +2 more
Short-term care:
Respite care
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 23 January 2020

Beds
4
CQC rating
Good
Registered
2016
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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Inspected 23 January 2020

SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood
INSPECTED 23 JANUARY 2020 · CQC LOCATION ID RXX6R View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

17 Feb 2016

Registered with CQC

Brook House entered the official register.

23 January 2020

Rated Good overall

Inspected 23 January 2020 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 15 August 2017, rated Good

Registration details

Registration statusActive
Registered17 February 2016
Registered managerMiss Melanie Holder
Council areaRunnymede and Weybridge
Integrated care boardNHS Surrey Heartlands Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

2 Brookfield Close, Ottershaw, Chertsey, Surrey, KT16 0JLOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Brook House registered for?

Brook House is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Learning disabilities, Mental Health, Physical disabilities and Sensory impairment.

How many Rooms does Brook House have?

There are 4 Single Rooms.

What is Brook House's CQC rating?

Brook House is rated Good by the Care Quality Commission (inspected 23 January 2020). The full CQC inspection report is available at cqc.org.uk/location/RXX6R.

How many beds does Brook House have?

Brook House is registered for 4 beds.

Who is the registered manager at Brook House?

The registered manager is Miss Melanie Holder.

When was Brook House last inspected?

The Care Quality Commission last inspected Brook House on 23 January 2020.

Where is Brook House located?

Brook House is located in Chertsey, United Kingdom.

When did Brook House register with CQC?

Brook House first registered on 17 February 2016.

How Chertsey compares

Care homes near Chertsey

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Badges & awards

Information disclaimer. Information regarding Brook House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.