Brampton View Care Home

“Brampton View Care Home is a care home providing accommodation, and personal and nursing care for up to 88 people including those living with dementia or physical disabilities. At this assessment, there were 73 people in residence.”

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“At the last inspection (published 23 December 2023) the service was rated as ‘Requires Improvement’. The provider needed to strengthen the environmental safety checks and to ensure analysis of incidents and accidents were fully embedded.”

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“This assessment was in carried out in part prompted by concerns around the quality of care and managing risks to people, staffing and the leadership. We found no evidence to support these concerns.”

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“During this assessment spoke with people, and their relatives, friends or advocates, and a visiting healthcare professional. We also spoke with 13 staff including the registered manager, deputy manager, nurses, senior care staff, care staff, the chef, activity staff, house-keeping staff and the maintenance staff. We also spoke with the regional director representing the provider. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. We looked at people's care records and the medicines management system. We carried out checks on the premises and equipment. We also looked at staff recruitment information and records relating to the management, governance oversight.”

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“Brampton View Care Home provided safe, compassionate care by trained staff and committed leadership. There was a strong focus on safety. Staff promoted people’s safety and were understood their responsibilities in relation recognising and reporting safeguarding concerns. Systems for investigating and responding to accidents, incidents, complaints and safeguarding concerns had been strengthened. A positive culture and responsive approach to continuous learning were promoted across the service and supporting staff to embed good practice.”

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“People received a consistently good standard of care. People and their relatives told us they felt safe with the staff who supported them and described the service as reliable, caring and respectful. There were effective systems to safeguard people from abuse and harm. Risks to people had been assessed, managed and monitored. Care plans were personalised and contained good quality information and instructions that enabled staff to support people safely. Medicines were stored securely and administered by staff trained and competent to do so. Staff promoted people’s dignity, independence and choices in everyday care decisions, and treated people as individuals.”

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“People were safe and well supported by staff who were safely recruited and well trained. Staff were knowledgeable, competent, and confident in their roles, and were supported by visible and approachable leadership. The provider had processes to help ensure there were always enough staff to meet people’s changing needs. Systems were in place to ensure staff were supported and received feedback on their performance.”

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“Care was person-centred, and people were involved in decisions about their care. People were supported to live healthier lives including meeting people’s dietary needs. Management and staff supported people to maintain their health and wellbeing and provided clear information in accessible formats. Staff listened to people and acted promptly to their questions or concerns. The registered manager and staff worked collaboratively with health care professionals to ensure people received effective support.”

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“Staff ensured people received person-centred care including support with their medicines and dietary requirements. There were range of activities and social events were adapted to promote social interaction. This…”