Ashford Lodge

“Ashford Lodge is a residential care home providing personal care to people living with learning disabilities. We completed this assessment between 14 February 2024 and 1 March 2024, we visited the service on 14 February 2024, and we spoke to relatives remotely about their experiences of the service. We assessed 9 quality statements including Safeguarding, Involving people to manage risk, Safe and effective staffing, Assessing needs, Consent to care and treatment, Independence, choice and control, Equity in experiences and outcomes and Governance. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We identified shortfalls within the service and a breach of regulation was identified. The overall rating for the service remains Good.”