Allingham House Care Centre

“There were enough staff and the recruitment process was thorough. Staff received relevant training and supervisions. Medicines were managed by staff who had the appropriate training. Most safety checks had been completed on the environment and the home was generally clean and tidy with improvements being made to the flooring in the bedrooms. There was evidence of working in partnership with other services which helped to ensure continuity of care, and risk assessments and care plans were completed as required. Staff received training in the Mental Capacity Act and observations confirmed this was applied in practice. Staff showed warmth and kindness when interacting with the people in the home. Staff expressed appreciation for the support provided by management, and regular meetings created valuable opportunities for staff, residents, and their families to engage directly with the management team.  ”