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Unclaimed listing CQC record · synced 13 October 2026

Yourlife (Rugby)

Knox Court, Bilton Road, Rugby, CV22 7AL · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 22 May 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since April 2023.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
  • Local authority: Warwickshire
  • Registered manager: Darren Yates
  • Run by: Yourlife Management Services Limited

The inspection record

Rated Good overall. Report published 22 May 2026.

“This inspection was carried out between 18 May and 19 May 2026. Your Life (Rugby) is a domiciliary care agency providing home care services to people who live in one of the leasehold apartments located at Knox Court in Rugby. People can purchase a personal care service from the provider or arrange personal care from an external provider if preferred. At the time of inspection, Your Life (Rugby) were providing personal care to 8 people. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene, eating and drinking. Where they do, we also consider any wider social care provided. This was the first inspection of this service, and we reviewed all 5 key questions.”

“As part of our inspection, we spoke with people who used the service, their relatives, staff and the registered manager. We reviewed care plans, medication records, recruitment files and quality assurance records.”

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“Managers and staff were positive about working for Your Life (Rugby). They understood the standards expected of them and their role in ensuring people had the support they needed to remain living independently in their own homes. The registered manager was supported by duty managers who had clear and defined delegated responsibilities. Staff felt confident in the management of the home and the accessibility of their managers. Staff training was regularly refreshed and duty managers carried out spot checks, competency reviews and individual supervisions with staff to ensure expected standards were maintained.”

“Risks to people’s health and wellbeing were identified and planned for. Staff understood their role in reporting any concerns about people’s safety. Staff described effective communication within the small staff team and the importance of escalating concerns, so people got healthcare support when they needed it. There was a culture of supportive learning to improve the quality and safety of the service.”

“The provider carried out their own audits to ensure their policies and processes were being followed.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Yourlife (Rugby) provide?

Yourlife (Rugby) is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Yourlife (Rugby) registered in?

Yourlife (Rugby) is registered in the Warwickshire local authority area.

What is Yourlife (Rugby)'s CQC rating?

Yourlife (Rugby) is rated Good by the Care Quality Commission (report published 22 May 2026). The full CQC inspection report is available at cqc.org.uk/location/1-15365232411.

Who is the registered manager at Yourlife (Rugby)?

The registered manager is Darren Yates.

Who owns Yourlife (Rugby)?

Yourlife (Rugby) is operated by Yourlife Management Services Limited.

When was Yourlife (Rugby) last inspected?

The Care Quality Commission published its latest report on Yourlife (Rugby) on 22 May 2026.

Where is Yourlife (Rugby) located?

Yourlife (Rugby) is located in Rugby, United Kingdom.

When did Yourlife (Rugby) register with CQC?

Yourlife (Rugby) first registered on 17 April 2023.

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Location

Knox Court, Bilton Road, Rugby, CV22 7ALOpen in Google Maps

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Information disclaimer. Information regarding Yourlife (Rugby) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.