Your Support
Gee House, Holborn Hill, Birmingham, West Midlands, B7 5JR · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2021.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Birmingham
- Registered manager: Manjinder Kaur Dhatt
- Run by: Your Support Services Limited
The inspection record
Rated Outstanding overall. Report published 16 April 2026.
“Date of assessment: 25 February to 13 March 2026. Your Support is a supported living service providing personal care to people with learning disabilities and autistic people. At the time of our assessment 5 people were receiving the regulated activity of personal care. This assessment was the first conducted for this service.”
“We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
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“Your Support demonstrated exceptional practice across all areas of Right care, right support and right culture. People received highly personalised, therapeutic and holistic care. Care was empowering and consistently promoted choice, independence and meaningful outcomes. People were supported to live in safe and personalised homes. They were enabled to live fulfilling lives and develop confidence. They were supported to pursue everyday goals and longer-term aspirations.”
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“People’s wishes, needs and preferences were central to the care and support they received. Staff had the skills, knowledge, training and support to meet people’s complex needs. Staff supported people with compassion, respect and consistency to develop bespoke strategies to take positive risks. People were enabled to become more independent, learn about themselves and develop strategies to cope with difficulties. As people gained confidence they could engage with new opportunities. People were supported to pursue their interests and goals. They were supported to access community life and take small steps towards new experiences.”
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“Staff and managers monitored people’s well-being holistically. Routines, structure and familiarity allowed people to gain trust in staff and confidence in themselves. This enabled people to be at the centre of their own lives and decision making rather than passive recipients of care. Support from external professionals was regularly sought to ensure people’s healthcare needs were understood and met. Trauma-informed care was provided. This approach recognised the impact of trauma and prioritised supporting people to feel safe. The focus was on supporting healing and avoiding triggers which could re-traumatise. This enabled people and their staff teams to consistently enhance and develop their understanding of themselves. People’s successes were celebrated. Staff and managers showed positivity and belief in the potential of the people they supported. The culture of the service was one of continuous growth and improvement. The staff team were warm and genuine. Managers and staff created an environment of safely and stability which fostered trust and enabled people to feel understood and truly valued.”
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Frequently asked questions
What services does Your Support provide?
Your Support is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Your Support registered in?
Your Support is registered in the Birmingham local authority area.
What is Your Support's CQC rating?
Your Support is rated Outstanding by the Care Quality Commission (report published 16 April 2026). The full CQC inspection report is available at cqc.org.uk/location/1-11687782348.
Who is the registered manager at Your Support?
The registered manager is Manjinder Kaur Dhatt.
Who owns Your Support?
Your Support is operated by Your Support Services Limited.
When was Your Support last inspected?
The Care Quality Commission published its latest report on Your Support on 16 April 2026.
Where is Your Support located?
Your Support is located in Birmingham, United Kingdom.
When did Your Support register with CQC?
Your Support first registered on 22 September 2021.
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Location
Home-care agencies near Birmingham
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Badges & awards
Information disclaimer. Information regarding Your Support is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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