Wholehearted Home Care
49 High Street, Buntingford, SG9 9AH · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2023.
- Supports: older people (65+), people with dementia and adults under 65
- Local authority: Hertfordshire
- Registered manager: Becky Mahoney
- Run by: Wholehearted Home Care Ltd
The inspection record
Rated Good overall. Report published 1 April 2026.
“Date of Inspection:2 Marchto23March2026. This inspectionwas announced.”
“WholeheartedHomeCareis a care at home service providing support to11older andyounger adultssome of whom wereliving with dementia.There was positive feedback about theregistered manager and the running of the service.There were systems in place to improve people’s lives and experiences, andthe registered managerwasmotivated to ensure people were happy and well cared for. They were well supported by apositivestaff team.”
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“Medicines management systems were in place and managed well.Checks were in place to help ensure records were clear andaccurate.”
“Staff knew how to recognise and report any concerns relating to abuse. Information wasavailableand safeguarding concerns were reported appropriately.”
“Infection preventionandcontrol was practiced. Therewere health and safety assessments onpeople’s livingenvironmentto help ensure it wasclean andsafe.”
“The management team spent timechecking on staff practiceproviding support and guidance. People,relativesand staff were positive about their presence,guidanceand approach.”
“People,relativesand staff had opportunities for sharing their views. People’s choices weresought, and they were supportedin accordance withtheir wishes and needs. Relatives were involved with people’s care planning and reviews.”
“Some people were supported with eating and drinking.People hadappropriate accessto support services.”
“There were enough staff to meet people’s needs, carry out visits on time and for the planned duration.Staff were positive about the service they provided, the management team and liked workingfor Wholehearted Home Care.”
Frequently asked questions
What services does Wholehearted Home Care provide?
Wholehearted Home Care is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Wholehearted Home Care registered in?
Wholehearted Home Care is registered in the Hertfordshire local authority area.
What is Wholehearted Home Care's CQC rating?
Wholehearted Home Care is rated Good by the Care Quality Commission (report published 1 April 2026). The full CQC inspection report is available at cqc.org.uk/location/1-14500136449.
Who is the registered manager at Wholehearted Home Care?
The registered manager is Becky Mahoney.
Who owns Wholehearted Home Care?
Wholehearted Home Care is operated by Wholehearted Home Care Ltd.
When was Wholehearted Home Care last inspected?
The Care Quality Commission published its latest report on Wholehearted Home Care on 1 April 2026.
Where is Wholehearted Home Care located?
Wholehearted Home Care is located in Buntingford, United Kingdom.
When did Wholehearted Home Care register with CQC?
Wholehearted Home Care first registered on 3 January 2023.
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Information disclaimer. Information regarding Wholehearted Home Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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