Westminster Homecare Limited – West London
Westlink House (Suites 103 and 118), 981 Great West Road, Brentford, TW8 9DN · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2011.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Hounslow
- Registered manager: Teresa Toni Powell
- Run by: Westminster Homecare Limited
The inspection record
Rated Good overall. Report published 10 June 2025.
“Date of assessment: 24 February to 25 April 2025. This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats.At the time of our assessment 115 people were using the service, 90 of whom were receiving support with personal care.”
“The last rating for this service was good (report published 5 February 2020). We carried out this assessment because there had been an increase in the number of concerns received, including the outcome from the Local Authority’s PAMMs assessment. Local authorities use the Provider Assessment and Market Management Solution (PAMMS) to assess the quality of care provided by adult social care providers. We looked at all the quality statements and were satisfied that appropriate action had been taken to address recent concerns and the overall rating for this service remains good.”
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“People received a safe service, were protected from abuse or neglect and had their human rights promoted. The service followed safe recruitment processes and there were enough staff deployed to support people. There were effective processes to ensure people’s medicines were managed and administered safely. Care and risk management plans were individualised and met the needs of people using the service. Staff knew people well and understood how they liked to be supported with their individual needs. There was a clear management structure and staff felt supported in their roles. The provider sought feedback from people, relatives and staff and used this to develop the service. There were effective systems in place to monitor the quality of the service and identify when improvements were required.”
Older reports from the CQC's previous inspection approach
Inspected 13 January 2020, rated Good
Inspected 12 December 2018, rated Requires improvement
Inspected 17 May 2016, rated Good
Frequently asked questions
What services does Westminster Homecare Limited – West London provide?
Westminster Homecare Limited – West London is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Westminster Homecare Limited – West London registered in?
Westminster Homecare Limited – West London is registered in the Hounslow local authority area.
What is Westminster Homecare Limited – West London's CQC rating?
Westminster Homecare Limited – West London is rated Good by the Care Quality Commission (report published 10 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-254324554.
Who is the registered manager at Westminster Homecare Limited – West London?
The registered manager is Teresa Toni Powell.
Who owns Westminster Homecare Limited – West London?
Westminster Homecare Limited – West London is operated by Westminster Homecare Limited.
When was Westminster Homecare Limited – West London last inspected?
The Care Quality Commission published its latest report on Westminster Homecare Limited – West London on 10 June 2025.
Where is Westminster Homecare Limited – West London located?
Westminster Homecare Limited – West London is located in Brentford, United Kingdom.
When did Westminster Homecare Limited – West London register with CQC?
Westminster Homecare Limited – West London first registered on 6 July 2011.
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Location
Home-care agencies near Brentford
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Information disclaimer. Information regarding Westminster Homecare Limited – West London is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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