Warwickshire Supported Living

“Who the service is for”

“This is a specialist service for younger and older people with a learning disability and autistic people. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“Key findings”

“We carried out this assessment on 17 and 21 September 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remained accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.”

“People were supported by enough staff who had the skills and knowledge to support them safely. Risks were assessed and people were involved in the process. For example, staff considered how best to support people when they became anxious and adapted their approach in response to the individual’s reactions and needs at the time. Medicines were administered safely and there were systems in place to ensure the environment was safe for people and the staff supporting them.”

“There were effective systems in place to safeguard people from abuse. Staff were confident senior staff would take prompt action to support people, if required. People can only be deprived of their liberty to receive care and treatment with appropriate legal authority. People can only be deprived of their liberty to receive care and treatment with appropriate legal authority. Where people are cared for in their own homes, this is done through The Court of Protection. Some Local Authorities refer to these as “Community Deprivation of Liberty Safeguards (DoLS)”, which is part of the Mental Capacity Act 2005 (MCA). We found staff and management worked within the MCA. Systems were in place to identify and manage restrictions on people's liberty, including seeking Community DoLS authorisations where necessary. At the time of our inspection, no one was subject to a Community DoLS authorisation. People were not subject to unlawful or excessive restrictions, they had choice, control and freedom over their lives.”

“Staff assessed and reviewed people’s needs and developed care plans to support staff to understand how to care for people safely. Where concerns were identified regarding people’s health, nutrition or fluid intake, staff worked with other health and social care professionals, including speech and language therapists and learning disability social workers, to ensure people received the support they needed. Staff monitored key aspects of people’s health and wellbeing to inform ongoing care and identify any changes in their needs. Staff also understood the importance of seeking people’s consent before providing care and support.”

“People were supported by compassionate and caring staff who recognised that the way support was provided to 1 person could affect others they lived with. Staff considered the needs of everyone using the service and adapted their approach to ensure each person felt valued, respected and included.”

“Staff spoke respectfully and kindly about people and valued the relationships they had developed with them. Staff…”