Violet Care Agency Ltd
16 Priory Avenue, Harlow, Essex, CM17 0HH · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2017.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Essex
- Registered manager: Soroh Miriam Jacobs
- Run by: Violet Care Agency Ltd
The inspection record
Rated Good overall. Report published 4 June 2025.
“Date of assessment: The assessment commenced on 25th March 2025 and concluded on 7th May 2025. Violet Care Agency Ltd – HSCA is a domiciliary care agency providing personal care to people in their own homes. At the time of inspection, the service was providing personal care to 155 people. Not everyone who used the service received personal care. CQC only inspects where people receive personal care.”
“The last inspection of this service was rated as Requires Improvement (Published 19 August 2023). The provider was previously in breach of the legal regulations in relation to safe care and treatment and good governance. Improvements were found at this assessment and the provider was no longer in breach of these regulations. This assessment was carried out due to the length of time since the previous rating and breaches of regulations.”
Show the full assessment summaryHide the rest of the summary
“During the assessment we spoke with the registered manager and received feedback from 7 care staff.”
“The service had systems in place to help ensure people received a good standard of care and support was managed safely. Where the provider’s governance system had identified any areas as needing further development, actions were implemented to make the changes.”
“The team worked with external professionals to help ensure people received the right care and any additional support.”
“The management team were available for people and staff providing support and guidance. Staff received training and supervision. There were regular training and learning updates.”
“People, relatives, and staff had opportunities to share their views. We were told the management team were responsive and helpful.”
“The staff team was organised to help ensure visits happened when planned for the expected time and in a person-centred way. Effective communication was in place if visits were going to be delayed.”
“Staff were positive about the service they provided, the management team and liked working for Violet Care Agency.”
Older reports from the CQC's previous inspection approach
Inspected 20 June 2023, rated Requires improvement
Inspected 4 January 2019, rated Good
Inspected 9 July 2018, not rated
Frequently asked questions
What services does Violet Care Agency Ltd provide?
Violet Care Agency Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Violet Care Agency Ltd registered in?
Violet Care Agency Ltd is registered in the Essex local authority area.
What is Violet Care Agency Ltd's CQC rating?
Violet Care Agency Ltd is rated Good by the Care Quality Commission (report published 4 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-4028424855.
Who is the registered manager at Violet Care Agency Ltd?
The registered manager is Soroh Miriam Jacobs.
When was Violet Care Agency Ltd last inspected?
The Care Quality Commission published its latest report on Violet Care Agency Ltd on 4 June 2025.
Where is Violet Care Agency Ltd located?
Violet Care Agency Ltd is located in Harlow, United Kingdom.
When did Violet Care Agency Ltd register with CQC?
Violet Care Agency Ltd first registered on 7 July 2017.
Be the first to review Violet Care Agency Ltd
Location
Home-care agencies near Harlow
Run Violet Care Agency Ltd?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Violet Care Agency Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01279434444