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Unclaimed listing CQC record · synced 20 October 2026

Universal Care Services Hinckley

Carr House, Unit 1, Hawley Road, Hinckley, LE10 0PR · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive Requires improvementEffective Good

Inspected 27 January 2020

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2014.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Leicestershire
  • Registered manager: Monica Gabriela Gatti-Hadley
  • Run by: Universal Care Services (UK) Limited

The inspection record

Rated Requires improvement overall. Inspected 27 January 2020.

Older reports from the CQC's previous inspection approach

Inspected 23 August 2018, rated Requires improvement

Inspected 15 March 2017, rated Requires improvement

Inspected 19 May 2015, rated Good

Frequently asked questions

What services does Universal Care Services Hinckley provide?

Universal Care Services Hinckley is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Universal Care Services Hinckley registered in?

Universal Care Services Hinckley is registered in the Leicestershire local authority area.

What is Universal Care Services Hinckley's CQC rating?

Universal Care Services Hinckley is rated Requires improvement by the Care Quality Commission (inspected 27 January 2020). The full CQC inspection report is available at cqc.org.uk/location/1-1214012379.

Who is the registered manager at Universal Care Services Hinckley?

The registered manager is Monica Gabriela Gatti-Hadley.

Who owns Universal Care Services Hinckley?

Universal Care Services Hinckley is operated by Universal Care Services (UK) Limited.

When was Universal Care Services Hinckley last inspected?

The Care Quality Commission last inspected Universal Care Services Hinckley on 27 January 2020.

Where is Universal Care Services Hinckley located?

Universal Care Services Hinckley is located in Hinckley, United Kingdom.

When did Universal Care Services Hinckley register with CQC?

Universal Care Services Hinckley first registered on 30 January 2014.

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Location

Carr House, Unit 1, Hawley Road, Hinckley, LE10 0PROpen in Google Maps

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Information disclaimer. Information regarding Universal Care Services Hinckley is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.