Unique Care Network Limited
Office 203, Block 2, Sandwell Business Development Centre, Oldbury Road, Smethwick, West Midlands, B66 1NN · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2012.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, substance misuse and eating disorders
- Local authority: Sandwell
- Run by: Unique Care Network Limited
The inspection record
Rated Requires improvement overall. Report published 17 October 2024.
“Date of assessment 26 June to 31 July 2024 The assessment was prompted due to concerns CQC had received about the service. Unique Care Network Limited is a is a 'supported living' service that provides care and support to people living in shared communal accommodation. The service was registered to support people with dementia, mental health conditions, physical disabilities, People who misuse drugs and alcohol, People with an eating disorder, Sensory Impairment, younger and older people, people with a Learning disabilities or autistic people. At the time of the inspection, the service supported 2 people.”
“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”
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“Records were not detailed and did not include all the required information to ensure staff had guidance and information about people’s needs and risks. Staff were not always recruited safely to ensure they were suitable to work with vulnerable people. Medicines were not always stored safely. Records were not detailed and did not include all the required information to ensure staff had guidance and information about people’s needs and risks. Staff were not always recruited safely to ensure they were suitable to work with vulnerable people. Medicines were not always stored safely. Records did not demonstrate how people were supported to achieve their aspirations and goals. The provider has continually failed to improve the systems in place to maintain oversight and drive improvements in the service. People were supported by the number of staff they needed. Staff had been trained and understood how to protect people from abuse.”
Older reports from the CQC's previous inspection approach
Inspected 11 September 2019, rated Requires improvement
Inspected 5 March 2019, rated Inadequate
Inspected 18 January 2019, rated Inadequate
Inspected 1 March 2017, rated Requires improvement
Inspected 4 April 2016, rated Requires improvement
Inspected 22 June 2015, rated Requires improvement
Frequently asked questions
What services does Unique Care Network Limited provide?
Unique Care Network Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Unique Care Network Limited registered in?
Unique Care Network Limited is registered in the Sandwell local authority area.
What is Unique Care Network Limited's CQC rating?
Unique Care Network Limited is rated Requires improvement by the Care Quality Commission (report published 17 October 2024). The full CQC inspection report is available at cqc.org.uk/location/1-536873773.
When was Unique Care Network Limited last inspected?
The Care Quality Commission published its latest report on Unique Care Network Limited on 17 October 2024.
Where is Unique Care Network Limited located?
Unique Care Network Limited is located in Smethwick, United Kingdom.
When did Unique Care Network Limited register with CQC?
Unique Care Network Limited first registered on 5 December 2012.
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Location
Home-care agencies near Smethwick
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Information disclaimer. Information regarding Unique Care Network Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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