UCS Medical
Unit 9, Haydock Cross, Kilbuck Lane, Haydock, St. Helens, WA11 9UX · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since June 2023.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
- Local authority: St. Helens
- Registered manager: Martin Brian Ball
- Run by: UCS Medical Ltd
The inspection record
Rated Inadequate overall. Report published 24 August 2026.
“Date of assessment 30 September and 1 October 2025.”
“We carried out an unannounced comprehensive assessment of Emergency and Urgent Care (EUC) at UCS Medical as a result of information of concern received. We substantiated the information of concern at this assessment.”
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“In the previous 12 months the service had not undertaken any EUC services for patients. The service did not have a contract with an NHS provider to provide EUC services. However, the registered manager told us that the service was available for any EUC requests that came in.”
“The provider had the same arrangements for the governance of the service, vehicles and vehicle management, staff training, staffing, infection prevention and control, and medicines management for both PTS and EUC services. Therefore we have used PTS evidence to inform our assessment and report findings.”
“The service also offered to provide medical repatriation of patients for insurance purposes. The Care Quality Commission does not have the legal power to regulate this part of the service as it is not in scope of regulation.”
“We rated the service as inadequate and found the service was in breach of 3 regulations safe care and treatment, governance and fit and proper persons employed.”
“In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.”
Frequently asked questions
What services does UCS Medical provide?
UCS Medical is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.
Which local authority is UCS Medical registered in?
UCS Medical is registered in the St. Helens local authority area.
What is UCS Medical's CQC rating?
UCS Medical is rated Inadequate by the Care Quality Commission (report published 24 August 2026). The full CQC inspection report is available at cqc.org.uk/location/1-16063476903.
Who is the registered manager at UCS Medical?
The registered manager is Martin Brian Ball.
Who owns UCS Medical?
UCS Medical is operated by UCS Medical Ltd.
When was UCS Medical last inspected?
The Care Quality Commission published its latest report on UCS Medical on 24 August 2026.
Where is UCS Medical located?
UCS Medical is located in St. Helens, United Kingdom.
When did UCS Medical register with CQC?
UCS Medical first registered on 9 June 2023.
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Home-care agencies near St. Helens
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Information disclaimer. Information regarding UCS Medical is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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