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Unclaimed listing CQC record · synced 20 October 2026

The Firs Residential Care Home

The Firs, Old Epperstone Road, Lowdham, Nottingham, Nottinghamshire, NG14 7BS · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Inadequate Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing badly and we've taken action against the person or organisation that runs it.” Read the CQC report

Safe InadequateEffective InadequateCaring InadequateResponsive InadequateWell-led Inadequate

Report published 22 May 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2011.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Nottinghamshire
  • Run by: The Firs Residential Care Home Limited

The inspection record

Rated Inadequate overall. Report published 22 May 2025.

“Date of assessment: 1 and 2 April 2025. The Firs Residential Care Home is a care home providing support to people over the age of 18 including those living with dementia and physical disabilities. At the time of the assessment, the service was supporting 11 people with their personal care needs.”

“The Firs Residential Care Home was last rated requires improvement (published 5 February 2022). This assessment was undertaken to review whistleblowing concerns received about the care and treatment of people. The provider was previously in breach of the legal regulation in relation to governance. Improvements were not found at this assessment, and the provider remained in breach of this regulation.We also found the provider was in breach of the legal regulations relating to person-centred care, an unsafe environment, not meeting nutritional and hydration needs and staffing.”

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“This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 1 February 2022, not rated

Inspected 10 February 2021, rated Requires improvement

Inspected 26 March 2018, rated Good

Inspected 2 March 2016, rated Good

Frequently asked questions

What services does The Firs Residential Care Home provide?

The Firs Residential Care Home is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is The Firs Residential Care Home registered in?

The Firs Residential Care Home is registered in the Nottinghamshire local authority area.

What is The Firs Residential Care Home's CQC rating?

The Firs Residential Care Home is rated Inadequate by the Care Quality Commission (report published 22 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-112551595.

Who owns The Firs Residential Care Home?

The Firs Residential Care Home is operated by The Firs Residential Care Home Limited.

When was The Firs Residential Care Home last inspected?

The Care Quality Commission published its latest report on The Firs Residential Care Home on 22 May 2025.

Where is The Firs Residential Care Home located?

The Firs Residential Care Home is located in Nottingham, United Kingdom.

When did The Firs Residential Care Home register with CQC?

The Firs Residential Care Home first registered on 17 January 2011.

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Location

The Firs, Old Epperstone Road, Lowdham, Nottingham, Nottinghamshire, NG14 7BSOpen in Google Maps

Home-care agencies near Nottingham

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Information disclaimer. Information regarding The Firs Residential Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.