TC Care Global Ltd
Suite 4, Ellington Business Centre, Morpeth, NE61 5HB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2023.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Northumberland
- Registered manager: Anthony Chuks Onwuegbuzie
- Run by: TC Care Global Ltd
The inspection record
Rated Requires improvement overall. Report published 5 March 2025.
“TC Care Global Ltd is a domiciliary care service providing personal care to adults, including people with dementia or physical disabilities. At the time of this assessment, the service supported 38 people with personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do receive personal care, we also consider any wider social care provided. Dates of assessment 21 November 2024 to 9 January 2025.”
“This was the first assessment of the service. It was also undertaken because of concerns received regarding staffing and the care provided. The service has been rated requires improvement following this assessment.”
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“People told us they were provided with good care from dedicated and kind staff. However, we found some issues with medicines and record keeping. We found a breach of regulation relating to good governance. We have asked the provider for an action plan in response to the shortfalls found at this assessment.”
“Care records did not always contain enough detail about people’s individual care needs and potential risks. The provider had not always effectively assessed risks to reduce potential harm to people and staff. We found some issues with medicines management, including staff leaving medicines with people when they should have been fully monitored during their administration.”
“Staff said they felt supported and told us improvements had been made since the new manager started working at the service. The local authority monitored staff arrangements. The management team were open to feedback and started to address the issues we had raised immediately.”
Frequently asked questions
What services does TC Care Global Ltd provide?
TC Care Global Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is TC Care Global Ltd registered in?
TC Care Global Ltd is registered in the Northumberland local authority area.
What is TC Care Global Ltd's CQC rating?
TC Care Global Ltd is rated Requires improvement by the Care Quality Commission (report published 5 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-15841769599.
Who is the registered manager at TC Care Global Ltd?
The registered manager is Anthony Chuks Onwuegbuzie.
When was TC Care Global Ltd last inspected?
The Care Quality Commission published its latest report on TC Care Global Ltd on 5 March 2025.
Where is TC Care Global Ltd located?
TC Care Global Ltd is located in Morpeth, United Kingdom.
When did TC Care Global Ltd register with CQC?
TC Care Global Ltd first registered on 12 May 2023.
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Location
Home-care agencies near Morpeth
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Information disclaimer. Information regarding TC Care Global Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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