Tamworth Home Care Limited

“While the service is registered to support people with a learning disability, they were not supporting anyone who’s primary need was their learning disability at the time of our inspection.”

“The last rating for this service was inadequate (report published 10 April 2025). We identified 3 breaches of the regulations in relation to safe care and treatment, staffing and governance, and a warning notice was served due to the provider’s failure to meet these legal regulations. We undertook this inspection to check improvements had been made and to confirm they now met legal requirements. Improvements were found at this inspection and the provider was no longer in breach of these regulations.”

“This service has been in Special Measures since 10 April 2025. The provider demonstrated improvements had been made. The service is no longer rated inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.”

“Quality assurance systems and processes had improved since our last inspection, although further time was needed for these to fully embed to ensure they were sustained. Staff had received training for their roles; however, the quality of some of this training needed to be reviewed based on the mixed feedback we received.”

“Risks associated with people’s care were assessed and staff understood their responsibilities to keep people safe. Care records informed staff, for example if a person had capacity to make their own decisions or not. Staff supported people in the least restrictive way possible and in their best interests. The staff worked in partnership with other professionals to achieve good outcomes for people. Staff were recruited safely, and medicines were administered as prescribed, by staff trained in medicines management.”