Sylvian Care Swindon
3 Ritzy Office 2-3 Dorcan Business Village, Murdock Road, Swindon, SN3 5HY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since April 2024.
- Supports: older people (65+), people with dementia, physical disabilities and adults under 65
- Local authority: Swindon
- Run by: Cristina's Care Ltd
The inspection record
Rated Good overall. Report published 12 February 2026.
“Date of assessment 23 January to 2 February 2026. Sylvian Care Swindon is registered to provide support to people in their own homes, including support for people with dementia and physical disabilities. We inspected the service as it had not yet been rated by the Care Quality Commission. At the time of the inspection, the service was supporting 19 people with a regulated activity of personal care.”
“People had detailed information within their care and support plans to support the delivery of person-centred care. Risks were identified and measures were put in place to reduce these risks and protect people from harm. Staff had been recruited safely and received effective support from leaders. Where incidents occurred, the service learned from these to improve practice.”
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“People’s medicines were managed safely. The service worked well with other healthcare agencies. Professionals commented on how the service was responsive, creative, caring and resilient. The service sought consent from people before providing care, and where people lacked capacity, the service worked in line with the Mental Capacity Act 2005 (MCA).”
“Leaders were knowledgeable and compassionate. Staff felt able to approach leaders with any concerns. Staff were clear about their roles and responsibilities, and audits were effective in identifying improvements at the service.”
“However, there were some incidents which had not been reported to Care Quality Commission (CQC). The manager told us they would ensure all safeguarding incidents would be reported to CQC going forward. These incidents had been reported to the local authority.”
Frequently asked questions
What services does Sylvian Care Swindon provide?
Sylvian Care Swindon is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Sylvian Care Swindon registered in?
Sylvian Care Swindon is registered in the Swindon local authority area.
What is Sylvian Care Swindon's CQC rating?
Sylvian Care Swindon is rated Good by the Care Quality Commission (report published 12 February 2026). The full CQC inspection report is available at cqc.org.uk/location/1-19190151185.
Who owns Sylvian Care Swindon?
Sylvian Care Swindon is operated by Cristina's Care Ltd.
When was Sylvian Care Swindon last inspected?
The Care Quality Commission published its latest report on Sylvian Care Swindon on 12 February 2026.
Where is Sylvian Care Swindon located?
Sylvian Care Swindon is located in Swindon, United Kingdom.
When did Sylvian Care Swindon register with CQC?
Sylvian Care Swindon first registered on 19 April 2024.
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Location
Home-care agencies near Swindon
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Information disclaimer. Information regarding Sylvian Care Swindon is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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