Surrey Homecare
Mabel House, 1 Weston Green, Thames Ditton, Surrey, KT7 0JP · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Overview
Surrey Homecare is a home care agency based in Thames Ditton, Surrey (KT7). It is registered with CQC.
It provides personal care and support to people in their own homes. Its services also include dementia home care. CQC records list its specialisms as Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities and Services for everyone. CQC records give its local authority as Surrey. CQC rated it Good at its last assessment.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2016.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities and adults under 65
- Local authority: Surrey
- Registered manager: Paulina Wolyniak
- Run by: Surrey Homecare Limited
The inspection record
Rated Good overall. Report published 6 November 2026.
“Date of assessment 24 September 2026 to 23 October 2026. The service supports older people and people living with dementia.”
“An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.”
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“Staff were recruited safely and received a range of training relevant to people’s needs. People’s medicines were managed safely. People were kept safe from abuse.”
“Staff worked well together and with other professionals. Outcomes were monitored and people received good care. Care was evidence based and in line with best practice guidelines.”
“Staff felt well supported, both professionally and personally. There was detailed information in care plans about people’s social, cultural and religious needs. ”
“There were numerous examples of where the provider had gone above and beyond to deliver person-centred care and support. The service was flexible and responsive.”
“Staff were knowledgeable about barriers people faced and worked creatively to overcome these.”
“There was a clear governance structure in place; the service was well managed, and staff were clear about their roles. Feedback about management was positive and management had genuine care and passion for people and the service. Staff felt able to speak up and raise any concerns.”
Older reports from the CQC's previous inspection approach
Inspected 3 April 2019, rated Good
Inspected 28 September 2018, rated Requires improvement
Inspected 12 February 2018, rated Requires improvement
Inspected 5 December 2016, rated Requires improvement
Frequently asked questions
What services does Surrey Homecare provide?
Surrey Homecare is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Surrey Homecare registered in?
Surrey Homecare is registered in the Surrey local authority area.
What is Surrey Homecare's CQC rating?
Surrey Homecare is rated Good by the Care Quality Commission (report published 6 November 2026). The full CQC inspection report is available at cqc.org.uk/location/1-3018260197.
Who is the registered manager at Surrey Homecare?
The registered manager is Paulina Wolyniak.
Who owns Surrey Homecare?
Surrey Homecare is operated by Surrey Homecare Limited.
When was Surrey Homecare last inspected?
The Care Quality Commission published its latest report on Surrey Homecare on 6 November 2026.
Where is Surrey Homecare located?
Surrey Homecare is located in Thames Ditton, United Kingdom.
When did Surrey Homecare register with CQC?
Surrey Homecare first registered on 6 December 2016.
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Location
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Information disclaimer. Information regarding Surrey Homecare is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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