Sublime Care
Access Self Storage, Office 210, 160 Bromley Road, London, SE6 2NZ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since June 2017.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
- Local authority: Lewisham
- Registered manager: Amal Nur Mohamed
- Run by: Sublime Care UK Ltd
The inspection record
Rated Requires improvement overall. Report published 21 November 2024.
“Sublime Care is a domiciliary care agency providing personal care and support to people including people with learning disabilities and/or autistic people living in their own homes. At the time of the assessment 64 people were receiving personal care. Assessment activity started on 11 April 2024 and we continued to review information submitted by the provider until 6 June 2024. During the inspection we spoke with the registered manager, the operations manager, a field supervisor, a care coordinator and 5 care workers.”
“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessment and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”
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“Right Support: Despite most people’s experience of care being positive the provider’s processes were not always in line with best practice. Risks to people’s health and wellbeing were not always managed well and the provider did not always make the necessary referrals to external agencies when risks were identified. Right Care: Staff told us and care records showed people received person-centred care and their privacy and dignity was upheld. There were processes in place to assess people’s capacity in line with the MCA. Right Culture: The provider had a range of processes in place to gather feedback from people and staff. There were monitoring and auditing processes in place, however, these were not always effective as they had not identified all the issues we found.”
“We have identified breaches in relation to risk management, management of medicines and good governance. We will ask the provider for an action plan in response to the concerns found at this assessment.”
Older reports from the CQC's previous inspection approach
Inspected 22 May 2018, rated Good
Frequently asked questions
What services does Sublime Care provide?
Sublime Care is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Sublime Care registered in?
Sublime Care is registered in the Lewisham local authority area.
What is Sublime Care's CQC rating?
Sublime Care is rated Requires improvement by the Care Quality Commission (report published 21 November 2024). The full CQC inspection report is available at cqc.org.uk/location/1-3727644905.
Who is the registered manager at Sublime Care?
The registered manager is Amal Nur Mohamed.
Who owns Sublime Care?
Sublime Care is operated by Sublime Care UK Ltd.
When was Sublime Care last inspected?
The Care Quality Commission published its latest report on Sublime Care on 21 November 2024.
Where is Sublime Care located?
Sublime Care is located in London, United Kingdom.
When did Sublime Care register with CQC?
Sublime Care first registered on 6 June 2017.
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Location
Home-care agencies near London
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Information disclaimer. Information regarding Sublime Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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