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Unclaimed listing CQC record · synced 13 October 2026

Steps Support

Derwent Point, Clasper Way, Swalwell, Newcastle Upon Tyne, NE16 3BE · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 19 October 2021

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since August 2019.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
  • Local authority: Gateshead
  • Registered manager: Claire Bear Humphrey
  • Run by: RT Staffing Ltd

Frequently asked questions

What services does Steps Support provide?

Steps Support is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Steps Support registered in?

Steps Support is registered in the Gateshead local authority area.

What is Steps Support's CQC rating?

Steps Support is rated Good by the Care Quality Commission (inspected 19 October 2021). The full CQC inspection report is available at cqc.org.uk/location/1-7311132108.

Who is the registered manager at Steps Support?

The registered manager is Claire Bear Humphrey.

Who owns Steps Support?

Steps Support is operated by RT Staffing Ltd.

When was Steps Support last inspected?

The Care Quality Commission last inspected Steps Support on 19 October 2021.

Where is Steps Support located?

Steps Support is located in Newcastle Upon Tyne, United Kingdom.

When did Steps Support register with CQC?

Steps Support first registered on 9 August 2019.

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Location

Derwent Point, Clasper Way, Swalwell, Newcastle Upon Tyne, NE16 3BEOpen in Google Maps

Home-care agencies near Newcastle Upon Tyne

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Information disclaimer. Information regarding Steps Support is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.