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Unclaimed listing CQC record · synced 13 October 2026

Step One Services

The Old Surgery, Market Square, Newton Abbot, TQ12 2QZ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive Requires improvementEffective Good

Inspected 17 January 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since March 2011.
  • Supports: physical disabilities, learning disabilities, sensory impairment, mental health conditions and substance misuse
  • Local authority: Devon
  • Registered manager: Alan Theobald
  • Run by: Step One Services Limited

The inspection record

Rated Good overall. Inspected 17 January 2023.

Older reports from the CQC's previous inspection approach

Inspected 22 May 2019, rated Requires improvement

Inspected 29 September 2016, rated Good

Frequently asked questions

What services does Step One Services provide?

Step One Services is registered with the Care Quality Commission to provide personal care.

Which local authority is Step One Services registered in?

Step One Services is registered in the Devon local authority area.

What is Step One Services's CQC rating?

Step One Services is rated Good by the Care Quality Commission (inspected 17 January 2023). The full CQC inspection report is available at cqc.org.uk/location/1-213493341.

Who is the registered manager at Step One Services?

The registered manager is Alan Theobald.

Who owns Step One Services?

Step One Services is operated by Step One Services Limited.

When was Step One Services last inspected?

The Care Quality Commission last inspected Step One Services on 17 January 2023.

Where is Step One Services located?

Step One Services is located in Newton Abbot, United Kingdom.

When did Step One Services register with CQC?

Step One Services first registered on 22 March 2011.

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Location

The Old Surgery, Market Square, Newton Abbot, TQ12 2QZOpen in Google Maps

Home-care agencies near Newton Abbot

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Information disclaimer. Information regarding Step One Services is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.