St Edmunds

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to the principles and values of ‘Right support, right care, right culture’.”

“People were protected and kept safe. Staff understood and managed risks. Staff knew people well and had the right skills and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff raised concerns about people’s health quickly. They worked with all agencies involved in people’s care for the best outcomes. People were involved in decisions about their care. Staff completed detailed records of people’s changing needs. Some improvements were needed to ensure care plans contained clear information for staff to follow.”

“Professionals who worked with the service told us it was well-led, provided good care to people and was responsive.The service was currently making some changes to the management structure, and they had plans for further improvement.”

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