Southview Home Care
London House, Fore Street, Holsworthy, EX22 6EB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since August 2021.
- Supports: older people (65+), people with dementia, physical disabilities and adults under 65
- Local authority: Devon
- Registered manager: Pauline Mctoal
- Run by: Southview Home Care Ltd
The inspection record
Rated Good overall. Report published 29 October 2025.
“Southview Home Care is a domiciliary care service, supporting adults in the community who require assistance with personal care.”
“The assessment was completed between 19 March to 28 March 2025. The assessment was to follow up on previous enforcement action to make improvements to the service linked to consent, safe care and treatment and good governance. We found improvements had been made and the provider was no longer in breach of these regulations.”
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“People were supported to be safe in their own homes. Risks to people’s health and well-being were monitored. Medicines were recorded and administered appropriately. Improvements had been made to protect people’s legal rights around consent for people living with dementia.”
“People’s care and treatment was effective, and their needs were assessed. Staff were kept up to date on changes to their care needs. Staff worked well with external services to support people at home.”
“Staff treated people with kindness, acknowledging and responding to people's individuality. Training opportunities were provided and staff were supported to attend.”
“People were positive about the quality of care provided by staff who knew their relative well.”
“With the help of a new member of staff, new quality assurance systems were being embedded to enhance how the care was monitored.”
“The provider was previously in breach of the legal regulation in relation to safe care and treatment, consent and good governance. Improvements were found at this assessment and the provider was no longer in breach of these regulations.”
Older reports from the CQC's previous inspection approach
Inspected 24 November 2022, rated Requires improvement
Frequently asked questions
What services does Southview Home Care provide?
Southview Home Care is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Southview Home Care registered in?
Southview Home Care is registered in the Devon local authority area.
What is Southview Home Care's CQC rating?
Southview Home Care is rated Good by the Care Quality Commission (report published 29 October 2025). The full CQC inspection report is available at cqc.org.uk/location/1-11391717726.
Who is the registered manager at Southview Home Care?
The registered manager is Pauline Mctoal.
Who owns Southview Home Care?
Southview Home Care is operated by Southview Home Care Ltd.
When was Southview Home Care last inspected?
The Care Quality Commission published its latest report on Southview Home Care on 29 October 2025.
Where is Southview Home Care located?
Southview Home Care is located in Holsworthy, United Kingdom.
When did Southview Home Care register with CQC?
Southview Home Care first registered on 9 August 2021.
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Location
Home-care agencies near Holsworthy
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Information disclaimer. Information regarding Southview Home Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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