Smartway Health and Social Care Limited
14 Warrington Street, Ashton-under-lyne, OL6 6AS · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2015.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, substance misuse and eating disorders
- Local authority: Tameside
- Registered manager: Shirley Ann Marsh
- Run by: Smartway Health and Social Care Limited
The inspection record
Rated Requires improvement overall. Report published 3 June 2024.
“The assessment began on 25 March 2024 and was concluded on 19 April 2024.”
“Smartway is a care at home service which provides personal care to people living in their own homes. At the time of our inspection there were 61 people receiving a regulated activity at the service. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”
Show the full assessment summaryHide the rest of the summary
“We received concerns about the service and, as a result of this information a decision to assess the service was made. We looked at 11 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Learning Culture; Medicines optimisation; Independence, choice and control; Equity in experiences and outcomes; Shared direction and culture; Capable, compassionate and inclusive leaders; Learning, improvement and innovation and Governance, management and sustainability.”
“At this assessment we found improvements were needed and 3 breaches of regulation in relation to the staff recruitment, staffing levels and the systems of oversight to ensure the quality of the service.”
Older reports from the CQC's previous inspection approach
Inspected 12 April 2018, rated Good
Frequently asked questions
What services does Smartway Health and Social Care Limited provide?
Smartway Health and Social Care Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Smartway Health and Social Care Limited registered in?
Smartway Health and Social Care Limited is registered in the Tameside local authority area.
What is Smartway Health and Social Care Limited's CQC rating?
Smartway Health and Social Care Limited is rated Requires improvement by the Care Quality Commission (report published 3 June 2024). The full CQC inspection report is available at cqc.org.uk/location/1-2317502747.
Who is the registered manager at Smartway Health and Social Care Limited?
The registered manager is Shirley Ann Marsh.
When was Smartway Health and Social Care Limited last inspected?
The Care Quality Commission published its latest report on Smartway Health and Social Care Limited on 3 June 2024.
Where is Smartway Health and Social Care Limited located?
Smartway Health and Social Care Limited is located in Ashton-under-lyne, United Kingdom.
When did Smartway Health and Social Care Limited register with CQC?
Smartway Health and Social Care Limited first registered on 8 December 2015.
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Location
Home-care agencies near Ashton-under-lyne
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Information disclaimer. Information regarding Smartway Health and Social Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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