Shine Partnerships
2 Moss Hall Crescent, London, N12 8NY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2016.
- Supports: mental health conditions and adults under 65
- Local authority: Barnet
- Registered manager: Georgia Bakopoulou
- Run by: Shine Partnerships Ltd
The inspection record
Rated Good overall. Report published 19 November 2025.
“Shine Partnerships provides care and support to people with mental health needs who have a forensic history. The service provides care and support to people living in several houses so that they can live as independently as possible. Not everyone using Shine Partnerships receives the regulated activity of personal care, which is help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. At the time of this assessment there were 3 people at the service who were receiving a regulated activity. People’s care and housing are provided under separate contractual agreements. CQC does not regulate the premises used for supported living; this inspection looked at people's personal care and support.”
“Systems and processes were in place to keep people safe, and risks associated with people's care needs were assessed. There were enough staff to meet people's needs and recruitment processes and procedures were robust. Most people administered their own medicines and these were managed safely.”
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“People received effective care and support. People’s physical and mental health conditions, including risks had been assessed and planned for. People were supported to access health services and had their health monitored.”
“The service had a good learning culture and people could raise concerns. The management team investigated incidents thoroughly and made sure staff received training and regular supervision to maintain high-quality care.”
“Leaders and staff had a shared vision and culture based on listening, learning, and trust. Leaders were visible, knowledgeable, and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. People with protected characteristics felt supported. Staff understood their roles and responsibilities. There was a culture of continuous improvement with staff given time and resources to try new ideas. A number of staff incentives and awards were also in place.”
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Older reports from the CQC's previous inspection approach
Inspected 27 November 2017, rated Good
Frequently asked questions
What services does Shine Partnerships provide?
Shine Partnerships is registered with the Care Quality Commission to provide personal care.
Which local authority is Shine Partnerships registered in?
Shine Partnerships is registered in the Barnet local authority area.
What is Shine Partnerships's CQC rating?
Shine Partnerships is rated Good by the Care Quality Commission (report published 19 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-2948851953.
Who is the registered manager at Shine Partnerships?
The registered manager is Georgia Bakopoulou.
Who owns Shine Partnerships?
Shine Partnerships is operated by Shine Partnerships Ltd.
When was Shine Partnerships last inspected?
The Care Quality Commission published its latest report on Shine Partnerships on 19 November 2025.
Where is Shine Partnerships located?
Shine Partnerships is located in London, United Kingdom.
When did Shine Partnerships register with CQC?
Shine Partnerships first registered on 17 October 2016.
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Information disclaimer. Information regarding Shine Partnerships is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.