Seren Healthcare Solutions Limited
Richmond House, Avonmouth Way, Bristol, BS11 8DE · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2020.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Bristol, City of
- Registered manager: Stellah Vimbai Chinamo
- Run by: Seren Healthcare Solutions Limited
The inspection record
Rated Good overall. Report published 21 May 2025.
“Date of Assessment: 2 April to 11 April 2025. The service provides support to younger and older adults in their own homes. They specialise in care for those people with complex physical health needs, dementia, a learning disability and autism. CQC only inspects where people receive the regulated activity personal care. At the time of this assessment, the service was providing personal care to 5 people.”
“This was the first assessment with this provider.We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found people received care and support in accordance with the principles of this guidance.”
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“People and their relatives were involved in planning their care and inputting into reviews. People received support packages which were tailored to their individual support requirements.”
“People were treated with kindness and compassion. Risks to people had been assessed and guidance was available for staff to mitigate the risk of harm.”
“Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.”
“There were enough staff with the right skills, and experience, this included for people with clinical care needs. Leaders ensured staff received training and regular supervision to maintain high-quality care. Staff worked with other health and social care professionals involved in people’s care for the best outcomes.”
Frequently asked questions
What services does Seren Healthcare Solutions Limited provide?
Seren Healthcare Solutions Limited is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.
Which local authority is Seren Healthcare Solutions Limited registered in?
Seren Healthcare Solutions Limited is registered in the Bristol, City of local authority area.
What is Seren Healthcare Solutions Limited's CQC rating?
Seren Healthcare Solutions Limited is rated Good by the Care Quality Commission (report published 21 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-9786736481.
Who is the registered manager at Seren Healthcare Solutions Limited?
The registered manager is Stellah Vimbai Chinamo.
When was Seren Healthcare Solutions Limited last inspected?
The Care Quality Commission published its latest report on Seren Healthcare Solutions Limited on 21 May 2025.
Where is Seren Healthcare Solutions Limited located?
Seren Healthcare Solutions Limited is located in Bristol, United Kingdom.
When did Seren Healthcare Solutions Limited register with CQC?
Seren Healthcare Solutions Limited first registered on 17 December 2020.
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Home-care agencies near Bristol
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Information disclaimer. Information regarding Seren Healthcare Solutions Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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