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Unclaimed listing CQC record · synced 13 October 2026

Selby Office

Unit 26, Ironworks Business Centre, Ousegate Mills, Selby, YO8 4NN · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 26 November 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since October 2022.
  • Supports: older people (65+), people with dementia, physical disabilities and adults under 65
  • Local authority: North Yorkshire
  • Registered manager: Lonia Chapfika
  • Run by: Synergy Care Services Ltd

The inspection record

Rated Good overall. Report published 26 November 2024.

“Date of assessment: 7 and 11 November 2024”

“Selby Office provides personal care for adults, people living with dementia or people with a physical disability living in their own homes. At the time of the inspection there were 7 people receiving a regulated activity from the service.”

Show the full assessment summaryHide the rest of the summary

“This is the first inspection for this service.”

“People received care which was safe and appropriate to their needs. Risk assessments were in place. Medicines were administered and managed safely. Appropriate infection prevention and control measures were in place. People received person-centred care in line with their assessed needs. People were supported to improve their health. People received kind, compassionate care from staff who were suitably trained. People had consented to their care. The service was responsive to people’s changing needs. The service was well-managed with appropriate governance systems in place. Action was taken to track and learn from any incidents or identified concerns. People, relatives and staff knew the registered manager well and were comfortable speaking with them.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Selby Office provide?

Selby Office is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Selby Office registered in?

Selby Office is registered in the North Yorkshire local authority area.

What is Selby Office's CQC rating?

Selby Office is rated Good by the Care Quality Commission (report published 26 November 2024). The full CQC inspection report is available at cqc.org.uk/location/1-13931403223.

Who is the registered manager at Selby Office?

The registered manager is Lonia Chapfika.

Who owns Selby Office?

Selby Office is operated by Synergy Care Services Ltd.

When was Selby Office last inspected?

The Care Quality Commission published its latest report on Selby Office on 26 November 2024.

Where is Selby Office located?

Selby Office is located in Selby, United Kingdom.

When did Selby Office register with CQC?

Selby Office first registered on 11 October 2022.

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Location

Unit 26, Ironworks Business Centre, Ousegate Mills, Selby, YO8 4NNOpen in Google Maps

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Information disclaimer. Information regarding Selby Office is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.