Sante Care at Home Ltd

“The service received praise from people using it, their relatives and staff. Day to day care was managed effectively, and both the registered manager and staff demonstrated open, inclusive values which helped build trust with those receiving support.”

“Robust policies and procedures ensured safe medicines management, safe care in people’s homes and appropriate responses to concerns. The provider had effective systems to monitor performance and identify emerging trends.”

“Care was delivered safely, supported by a proactive safety culture, thorough assessments, and evidence-based practice. Staff worked collaboratively with external professionals to ensure coordinated and responsive care planning.”

“Safeguarding, infection control, and risk management processes were well understood and consistently applied. Staff received regular supervision, training and support, and consent was always sought in line with the Mental Capacity Act.”