Rynes Healthcare Ltd
Woodcote Community Centre, The Old Schoolhouse, Reading Road, Woodcote, Reading, RG8 0QY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since June 2022.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
- Local authority: Oxfordshire
- Registered manager: Sarah Mashozera
- Run by: Rynes Healthcare Ltd
The inspection record
Rated Requires improvement overall. Report published 13 January 2025.
“Rynes Healthcare is a homecare agency providing personal care and support to people in their own homes. Three people were using the service at the time of our assessment.”
“The assessment started on 26 July 2024 and ended on 9 August 2024. We visited the homecare agency’s office on 26 July 2024 and met with the registered manager. We reviewed records the registered manager sent us after the site visit, including care records, risk assessments, quality audits, and records of staff recruitment, training and supervision. We spoke to three relatives of people using the service to hear their feedback about the care provided, and four members of staff about the training and support they received.”
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“The assessment was prompted in part by notification of an incident following which a person using the service died. This incident is subject to further investigation by CQC. As a result, this inspection did not examine the circumstances of the incident. The information CQC received about the incident indicated potential concerns about the support people received to maintain their skin integrity. This assessment examined those risks.”
“We found two breaches of the legal regulations relating to the need for consent and governance. The provider had not always provided people’s care in accordance with the Mental Capacity Act 2005 or followed their own policy in relation to the Act. The provider had not operated an effective system to assess, monitor and improve the quality and safety of care provided.”
“However, people received care and support from skilled staff who treated them with compassion, helped them manage risks and advocated for them to help them access care and treatments from professionals.”
Frequently asked questions
What services does Rynes Healthcare Ltd provide?
Rynes Healthcare Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Rynes Healthcare Ltd registered in?
Rynes Healthcare Ltd is registered in the Oxfordshire local authority area.
What is Rynes Healthcare Ltd's CQC rating?
Rynes Healthcare Ltd is rated Requires improvement by the Care Quality Commission (report published 13 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-13267393967.
Who is the registered manager at Rynes Healthcare Ltd?
The registered manager is Sarah Mashozera.
When was Rynes Healthcare Ltd last inspected?
The Care Quality Commission published its latest report on Rynes Healthcare Ltd on 13 January 2025.
Where is Rynes Healthcare Ltd located?
Rynes Healthcare Ltd is located in Reading, United Kingdom.
When did Rynes Healthcare Ltd register with CQC?
Rynes Healthcare Ltd first registered on 15 June 2022.
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Information disclaimer. Information regarding Rynes Healthcare Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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