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Unclaimed listing CQC record · synced 13 October 2026

Right at Home U.K

Burlington House, Floor 4b, Crosby Road North, Waterloo, Liverpool, L22 0PJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 5 June 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since March 2022.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Sefton
  • Registered manager: Simon John Osborne
  • Run by: Senior Care at Home Ltd

The inspection record

Rated Good overall. Report published 5 June 2026.

“Date of Assessment: 18 May to 1 June 2026 Right at Home U.K is a domiciliary care service registered to provide personal care to people in their own homes.”

“This was the first assessment of this unrated service. A comprehensive assessment was undertaken, covering all 34 quality statements across the five key questions: Safe, Effective, Caring, Responsive, and Well-led.”

Show the full assessment summaryHide the rest of the summary

“Care was delivered in a consistent and person-centred way, with a clear focus on maintaining safety, dignity, and independence. There were appropriate systems, processes, and governance arrangements in place to support safe and effective care delivery. The registered manager and staff demonstrated a good understanding of their roles and responsibilities, including safeguarding, reporting, and information sharing.”

“The service demonstrated a proactive and preventative approach, with clear planning and oversight to manage risks and respond to changes in need. There was also evidence of a positive culture of openness, learning, and continuous improvement, which supported the delivery of good quality care.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Right at Home U.K provide?

Right at Home U.K is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Right at Home U.K registered in?

Right at Home U.K is registered in the Sefton local authority area.

What is Right at Home U.K's CQC rating?

Right at Home U.K is rated Good by the Care Quality Commission (report published 5 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-12346528018.

Who is the registered manager at Right at Home U.K?

The registered manager is Simon John Osborne.

Who owns Right at Home U.K?

Right at Home U.K is operated by Senior Care at Home Ltd.

When was Right at Home U.K last inspected?

The Care Quality Commission published its latest report on Right at Home U.K on 5 June 2026.

Where is Right at Home U.K located?

Right at Home U.K is located in Liverpool, United Kingdom.

When did Right at Home U.K register with CQC?

Right at Home U.K first registered on 4 March 2022.

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Location

Burlington House, Floor 4b, Crosby Road North, Waterloo, Liverpool, L22 0PJOpen in Google Maps

Home-care agencies near Liverpool

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Information disclaimer. Information regarding Right at Home U.K is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.