Richmond Village Coventry DCA
Bede Village, Hospital Lane, Bedworth, Warwickshire, CV12 0PB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2023.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Warwickshire
- Registered manager: Margaret Lorraine Gamble
- Run by: Richmond Villages Operations Limited
The inspection record
Rated Good overall. Report published 30 March 2026.
“Richmond Village Coventry is a domiciliary care agency which is registered to provide personal care and support to people in their own homes all based within Richmond Village. This includes personal care support to people in supported living settings. The service is registered to provide support to younger adults under the age of 65 years, adults over 65 years, people living with dementia, people with learning disabilities, mental health conditions, physical disabilities and sensory impairments. This is the first inspection to this service under the new provider.”
“Not everyone supported by this service received the regulated activity of personal care and nobody was receiving a supported living service. This inspection looked at those people who received personal care and support. At the time of our inspection there were 20 people scheduled to receive a personal care service but 2 of these people were in hospital. The service was not supporting anyone with specific needs linked to a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.”
Show the full assessment summaryHide the rest of the summary
“The provider’s systems ensured people had their needs assessed and plans developed to support their needs. Risks related to people’s environment were identified and managed to enable staff to support people safely. Staff knew how to identify and manage risks associated with infection prevention and control. Where serious incidents or accidents occurred, staff knew to report these to enable them to be managed appropriately. Staff were recruited safely and had access to the training needed to support them in their role, this included medicine management. The registered manager had systems in place to promote staff well-being. Staff knew people well and understood the importance seeking people’s consent before providing care. Staff were kind and caring and supported people with respect and protected their privacy.”
“The provider had a positive culture with support available to leaders. There were systems to provide information and seek people’s feedback, but outcomes were not always clear in relation to those people specifically receiving a personal care service.”
Older reports from the CQC's previous inspection approach
Inspected 14 May 2019, rated Good
Inspected 2 November 2016, rated Good
Frequently asked questions
What services does Richmond Village Coventry DCA provide?
Richmond Village Coventry DCA is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Richmond Village Coventry DCA registered in?
Richmond Village Coventry DCA is registered in the Warwickshire local authority area.
What is Richmond Village Coventry DCA's CQC rating?
Richmond Village Coventry DCA is rated Good by the Care Quality Commission (report published 30 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-15944199991.
Who is the registered manager at Richmond Village Coventry DCA?
The registered manager is Margaret Lorraine Gamble.
Who owns Richmond Village Coventry DCA?
Richmond Village Coventry DCA is operated by Richmond Villages Operations Limited.
When was Richmond Village Coventry DCA last inspected?
The Care Quality Commission published its latest report on Richmond Village Coventry DCA on 30 March 2026.
Where is Richmond Village Coventry DCA located?
Richmond Village Coventry DCA is located in Bedworth, United Kingdom.
When did Richmond Village Coventry DCA register with CQC?
Richmond Village Coventry DCA first registered on 21 July 2023.
Be the first to review Richmond Village Coventry DCA
Location
Home-care agencies near Bedworth
Run Richmond Village Coventry DCA?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Richmond Village Coventry DCA is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
02476645544