Q Leaf Care Limited

“We completed an inspection between 28 July 2025 and 05 August 2025. Q-Leaf Care Limited is a domiciliary care service providing the regulated activity of personal care to people in their own homes. Not all people received personal care at the time of the inspection. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the last inspection, the provider was not aware of the RSRCRC guidance. At this inspection the provider had not taken steps to address this and implement the guidance as it was not in place and the registered manager was not aware of the RSRCRC guidance. Whilst the registered manager was unaware of the guidance, they were able to demonstrate how they were supporting people to have to be independent and in control of their care and support as much as possible.”

“The provider identified issues regarding the culture within the staff team, this included staff not always reporting incidents formally to the senior leaders. The registered manager was aware of this and taking action to support staff. The registered manager supported staff with supervisions and 1-1 meetings to give opportunities for staff to share concerns.”