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Unclaimed listing CQC record · synced 13 October 2026

Pottles Court

Days Pottles Lane, Exminster, Devon, EX6 8DG · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 5 June 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since November 2010.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Devon
  • Registered manager: Anne Elizabeth Pearson
  • Run by: Classic Care Homes (Devon) Limited

The inspection record

Rated Good overall. Report published 5 June 2026.

“Date of Assessment: 25 February to12 March 2026. The service is a residential service providing support to older people living with dementia.”

“The service assessed people’s needs in a thorough and person‑centred way. There were detailed care plans to assist staff to support people in an individualised way. Dignity provided the foundation of end of life care. The registered manager knew the people in their care well as did their staff team. Staff listened to concerns about safety and concerns were investigated.”

Show the full assessment summaryHide the rest of the summary

“Staff worked closely with the local GP and community nurses; medicines were well managed. Staff benefited from a range of training, evidencing their learning and knowledge in their practice.”

“Staff recognised the importance of ensuring everyone felt included. The service promoted fair experiences and outcomes for people, including those with complex needs, so they could enjoy a good quality of life.”

“The provider had invested in the service, making improvements and replacing fittings and fixtures. There was recognition some areas of the home would benefit from updating; there had been delays in making the new bath useable.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 23 February 2021, not rated

Inspected 13 September 2017, rated Outstanding

Inspected 15 July 2015, rated Good

Frequently asked questions

What services does Pottles Court provide?

Pottles Court is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Pottles Court registered in?

Pottles Court is registered in the Devon local authority area.

What is Pottles Court's CQC rating?

Pottles Court is rated Good by the Care Quality Commission (report published 5 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-114980576.

Who is the registered manager at Pottles Court?

The registered manager is Anne Elizabeth Pearson.

Who owns Pottles Court?

Pottles Court is operated by Classic Care Homes (Devon) Limited.

When was Pottles Court last inspected?

The Care Quality Commission published its latest report on Pottles Court on 5 June 2026.

Where is Pottles Court located?

Pottles Court is located in Exminster, United Kingdom.

When did Pottles Court register with CQC?

Pottles Court first registered on 19 November 2010.

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Location

Days Pottles Lane, Exminster, Devon, EX6 8DGOpen in Google Maps

Home-care agencies near Exminster

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Information disclaimer. Information regarding Pottles Court is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.