People’s Choice UK
Level 3, Unit 312, Bedford Heights Business Centre, Bedford Heights, Manton Lane, Bedford, MK41 7PH · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since August 2015.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions and adults under 65
- Local authority: Bedford
- Registered manager: Ebenezer Toby King
- Run by: Peoples Choice (UK) Limited
The inspection record
Rated Good overall. Report published 2 December 2024.
“We carried out our on-site assessment on 30 0ctober 2024; off site assessment activity started on 28 October and ended on 07 November 2024.”
“People’s Choice UK is a domiciliary care agency and provides personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive the regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection 48 people were receiving support with personal care.”
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“The service is also registered to provide support to people with a learning disability or autistic spectrum disorder. At the time of this assessment there was 1 person with a learning disability or autistic spectrum disorder using the service. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”
“We looked at 5 quality statements during this assessment.”
“People experienced positive outcomes because staff fully understood their needs. People were respected and valued as individuals and were empowered to be fully involved in their care. Staff and managers understood their duty to safeguard people from potential harm and people's risk of experiencing avoidable harm were reduced by the provider's risk assessments and risk management plans. People were enabled to maintain their independence, had choices regarding the service they received and were asked for feedback regularly.”
Older reports from the CQC's previous inspection approach
Inspected 12 June 2019, rated Good
Inspected 16 November 2016, rated Good
Inspected 12 April 2016, rated Requires improvement
Inspected 19 November 2015, rated Requires improvement
Frequently asked questions
What services does People’s Choice UK provide?
People’s Choice UK is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is People’s Choice UK registered in?
People’s Choice UK is registered in the Bedford local authority area.
What is People’s Choice UK's CQC rating?
People’s Choice UK is rated Good by the Care Quality Commission (report published 2 December 2024). The full CQC inspection report is available at cqc.org.uk/location/1-2183945275.
Who is the registered manager at People’s Choice UK?
The registered manager is Ebenezer Toby King.
Who owns People’s Choice UK?
People’s Choice UK is operated by Peoples Choice (UK) Limited.
When was People’s Choice UK last inspected?
The Care Quality Commission published its latest report on People’s Choice UK on 2 December 2024.
Where is People’s Choice UK located?
People’s Choice UK is located in Bedford, United Kingdom.
When did People’s Choice UK register with CQC?
People’s Choice UK first registered on 24 August 2015.
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Location
Home-care agencies near Bedford
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Information disclaimer. Information regarding People’s Choice UK is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.