Patience Healthcare (NE) Ltd
Second Floor Offices Suite 1, The Co-operative Buildings, 251-255 Linthorpe Road, Middlesbrough, TS1 4AT · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2024.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Middlesbrough
- Registered manager: Neha Woochit
- Run by: Patience Healthcare (NE) Ltd
The inspection record
Rated Good overall. Report published 20 December 2024.
“Date of assessment: 8 November 2024 to 22 November 2024. We looked at quality statements in all domains. The service performed well against the majority of statements we looked at. There were areas for improvement in governance but we were assured of the actions the registered manager took and their plans. The registered manager was responsive to feedback. They and the nominated individual had an open, inclusive approach to leadership.”
“Staffing levels were safe. Staff understood the risks people faced. Some areas of risk assessment documentation could be improved and the service took immediate action to do this. The registered manager worked well with other health and social care partners to reduce the risks people faced and improve their quality of life.”
Show the full assessment summaryHide the rest of the summary
“Staff were well supported and empowered to make decisions. They worked well as a team and the office team worked hard to ensure a consistency and efficiency of care calls. Staff communicated effectively with people and one of the strengths of the service was their ability to support people with staff who had a range of languages, for instance Hindi, Urdu and Punjabi.”
Frequently asked questions
What services does Patience Healthcare (NE) Ltd provide?
Patience Healthcare (NE) Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Patience Healthcare (NE) Ltd registered in?
Patience Healthcare (NE) Ltd is registered in the Middlesbrough local authority area.
What is Patience Healthcare (NE) Ltd's CQC rating?
Patience Healthcare (NE) Ltd is rated Good by the Care Quality Commission (report published 20 December 2024). The full CQC inspection report is available at cqc.org.uk/location/1-18131975068.
Who is the registered manager at Patience Healthcare (NE) Ltd?
The registered manager is Neha Woochit.
When was Patience Healthcare (NE) Ltd last inspected?
The Care Quality Commission published its latest report on Patience Healthcare (NE) Ltd on 20 December 2024.
Where is Patience Healthcare (NE) Ltd located?
Patience Healthcare (NE) Ltd is located in Middlesbrough, United Kingdom.
When did Patience Healthcare (NE) Ltd register with CQC?
Patience Healthcare (NE) Ltd first registered on 5 January 2024.
Be the first to review Patience Healthcare (NE) Ltd
Location
Home-care agencies near Middlesbrough
Run Patience Healthcare (NE) Ltd?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Patience Healthcare (NE) Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01642825926