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Unclaimed listing CQC record · synced 13 October 2026

Outreach

Louise House, 194 Brookscroft Road, London, E17 4TA · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led Requires improvementCaring GoodResponsive GoodEffective Good

Inspected 22 January 2020

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since December 2025.
  • Supports: older people (65+), physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Waltham Forest
  • Registered manager: Victoria Louise Brent
  • Run by: Certitude Trading Limited

The inspection record

Rated Good overall. Inspected 22 January 2020.

Older reports from the CQC's previous inspection approach

Inspected 5 July 2017, rated Good

Frequently asked questions

What services does Outreach provide?

Outreach is registered with the Care Quality Commission to provide personal care.

Which local authority is Outreach registered in?

Outreach is registered in the Waltham Forest local authority area.

What is Outreach's CQC rating?

Outreach is rated Good by the Care Quality Commission (inspected 22 January 2020). The full CQC inspection report is available at cqc.org.uk/location/1-25832514931.

Who is the registered manager at Outreach?

The registered manager is Victoria Louise Brent.

Who owns Outreach?

Outreach is operated by Certitude Trading Limited.

When was Outreach last inspected?

The Care Quality Commission last inspected Outreach on 22 January 2020.

Where is Outreach located?

Outreach is located in London, United Kingdom.

When did Outreach register with CQC?

Outreach first registered on 8 December 2025.

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Location

Louise House, 194 Brookscroft Road, London, E17 4TAOpen in Google Maps

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Information disclaimer. Information regarding Outreach is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.