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Unclaimed listing CQC record · synced 13 October 2026

Options Health Care Services

241 Kings Court, London Road, Stevenage, SG1 2NG · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive Requires improvementEffective Good

Inspected 21 December 2022

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since May 2015.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions, adults under 65 and children
  • Local authority: Hertfordshire
  • Registered manager: Queenta Bisona Tafon
  • Run by: Options Health Care Services Limited

The inspection record

Rated Requires improvement overall. Inspected 21 December 2022.

Older reports from the CQC's previous inspection approach

Inspected 29 April 2019, rated Requires improvement

Inspected 30 March 2017, rated Good

Inspected 12 May 2016, rated Requires improvement

Frequently asked questions

What services does Options Health Care Services provide?

Options Health Care Services is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Options Health Care Services registered in?

Options Health Care Services is registered in the Hertfordshire local authority area.

What is Options Health Care Services's CQC rating?

Options Health Care Services is rated Requires improvement by the Care Quality Commission (inspected 21 December 2022). The full CQC inspection report is available at cqc.org.uk/location/1-2047021873.

Who is the registered manager at Options Health Care Services?

The registered manager is Queenta Bisona Tafon.

Who owns Options Health Care Services?

Options Health Care Services is operated by Options Health Care Services Limited.

When was Options Health Care Services last inspected?

The Care Quality Commission last inspected Options Health Care Services on 21 December 2022.

Where is Options Health Care Services located?

Options Health Care Services is located in Stevenage, United Kingdom.

When did Options Health Care Services register with CQC?

Options Health Care Services first registered on 5 May 2015.

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Location

241 Kings Court, London Road, Stevenage, SG1 2NGOpen in Google Maps

Home-care agencies near Stevenage

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Information disclaimer. Information regarding Options Health Care Services is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.