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Unclaimed listing CQC record · synced 13 October 2026

North STSS (Short Term Support Service) Berwick

McDonald House, Wallace Green, Berwick Upon Tweed, Northumberland, TD15 1ED · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Outstanding Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring OutstandingResponsive OutstandingEffective Good

Inspected 19 July 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since April 2016.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Northumberland
  • Registered manager: Natasha Louise Potter
  • Run by: Northumberland County Council

The inspection record

Rated Outstanding overall. Inspected 19 July 2023.

Older reports from the CQC's previous inspection approach

Inspected 27 June 2017, rated Outstanding

Frequently asked questions

What services does North STSS (Short Term Support Service) Berwick provide?

North STSS (Short Term Support Service) Berwick is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is North STSS (Short Term Support Service) Berwick registered in?

North STSS (Short Term Support Service) Berwick is registered in the Northumberland local authority area.

What is North STSS (Short Term Support Service) Berwick's CQC rating?

North STSS (Short Term Support Service) Berwick is rated Outstanding by the Care Quality Commission (inspected 19 July 2023). The full CQC inspection report is available at cqc.org.uk/location/1-2567502061.

Who is the registered manager at North STSS (Short Term Support Service) Berwick?

The registered manager is Natasha Louise Potter.

Who owns North STSS (Short Term Support Service) Berwick?

North STSS (Short Term Support Service) Berwick is operated by Northumberland County Council.

When was North STSS (Short Term Support Service) Berwick last inspected?

The Care Quality Commission last inspected North STSS (Short Term Support Service) Berwick on 19 July 2023.

Where is North STSS (Short Term Support Service) Berwick located?

North STSS (Short Term Support Service) Berwick is located in Berwick Upon Tweed, United Kingdom.

When did North STSS (Short Term Support Service) Berwick register with CQC?

North STSS (Short Term Support Service) Berwick first registered on 22 April 2016.

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Location

McDonald House, Wallace Green, Berwick Upon Tweed, Northumberland, TD15 1EDOpen in Google Maps

Home-care agencies near Berwick Upon Tweed

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Information disclaimer. Information regarding North STSS (Short Term Support Service) Berwick is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.