Newferry
93 New Chester Road, Wirral, CH62 1AB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2019.
- Supports: older people (65+), people with dementia, physical disabilities, mental health conditions and adults under 65
- Local authority: Wirral
- Registered manager: Jillian Belinda Lyons
- Run by: LOVE TO CARE HOME CARE NORTHWEST LTD
The inspection record
Rated Good overall. Report published 3 July 2026.
“Date of Assessment: 20 May to 5 June 2026 with on-site visits taking place on 20 May 2026 and 2 June 2026. Newferry (Love to Care) is a domiciliary care service providing personal care to people living in their own homes. At the time of our inspection the service was supporting 7 people with the regulated activity of personal care. This service was inspected due to the age of their rating.”
“The provider had systems and processes to review and monitor the safety and quality of care. Staff understood the safeguarding procedures in place and felt confident concerns would be acted upon by management. Staff were recruited safely and received training and supervision to support them in their roles. Staff understood people’s needs and people were protected and kept safe as staff managed risks. There were processes in place for people to speak up if they had any concerns.”
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“The management and staff had a good working relationship with other professionals and worked collaboratively to ensure people received joined-up care. People were involved in decisions about their care. Records were detailed, and any changes in needs were addressed quickly. People, their loved ones and staff all told us the service was well-led. A range of quality assurance processes were in place and effective to maintain good quality care.”
Older reports from the CQC's previous inspection approach
Inspected 16 March 2020, rated Requires improvement
Frequently asked questions
What services does Newferry provide?
Newferry is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Newferry registered in?
Newferry is registered in the Wirral local authority area.
What is Newferry's CQC rating?
Newferry is rated Good by the Care Quality Commission (report published 3 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-6871882230.
Who is the registered manager at Newferry?
The registered manager is Jillian Belinda Lyons.
Who owns Newferry?
Newferry is operated by LOVE TO CARE HOME CARE NORTHWEST LTD.
When was Newferry last inspected?
The Care Quality Commission published its latest report on Newferry on 3 July 2026.
Where is Newferry located?
Newferry is located in Wirral, United Kingdom.
When did Newferry register with CQC?
Newferry first registered on 20 May 2019.
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Location
Home-care agencies near Wirral
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Information disclaimer. Information regarding Newferry is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01513455225