Meridian Health and Social Care – Manchester North

“We carried out an assessment of this service on 11 12 February 2025. Breaches of legal requirements were found. The provider completed an action plan after the last assessment to demonstrate how they would improve. We undertook this assessment to check they had followed their action plan and to confirm they now met legal requirements.”

“The provider had made the necessary improvements. There were effective governance systems demonstrating clear management and oversight of the service. The registered manager had made a significant difference, and staff were positive about the changes made since the last assessment.”

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“People were supported by staff who understood how to protect them from abuse and avoidable harm. Care plans were now regularly reviewed, and the scheduling of visits had improved.”

“Staff were recruited safely and the service had effective infection control processes in place.”

“Medicines administration required further improvement, and the provider had been responsive during the assessment to resolve these issues.”

“We found sufficient improvements had been made to address the 5 breaches of regulation identified at our last inspection. This included person centred care, safe care and treatment, safeguarding, staffing and governance. The provider was no longer in breach of these regulations.”

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