Mend Care
2 Post Office Lane, Wisbech, PE13 1HG · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2023.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions and adults under 65
- Local authority: Cambridgeshire
- Registered manager: Pamela Kumalo
- Run by: MEND CARE LTD
The inspection record
Rated Good overall. Report published 19 March 2026.
“Date of assessment: 15 January 2026 to 12 February 2026.”
“Mend Care is a domiciliary care service. It provides personal care to people living in their own homes. At the time of our assessment, 12 people were receiving support with personal care. The service is registered to provide support for younger adults, dementia, learning disabilities, autism, mental health, older people and physical disabilities.”
Show the full assessment summaryHide the rest of the summary
“ ”
“This was the first assessment for this service since it was registered with the Care Quality Commission on 17 July 2023. This was a planned assessment based on the date of registration with the CQC. This service has been rated good in all five areas of safe, effective, caring, responsive and well – led.We will continue to monitor information we receive about the service until we return to visit as per our assessment programme. If we receive any concerning information we may assess sooner.”
“ ”
“An assessment has been undertaken of a specialist service that is registered for use by people with autism or people with a learning disability. At the time of the assessment, the service was not used by anyone with a learning disability or autism. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.”
“ ”
“Medicines were managed safely and administered as prescribed. The provider completed investigations following incidents, accidents, safeguarding and complaints and actions for improvement were identified where necessary and implemented. Risks to people associated with their health and well-being were identified and risk management plans were developed. Staff felt supported by senior staff and felt able to raise any concerns with them.There were enough staff to provide support to people in the way they chose. Staff received training to enable them to provide safe and dignified care. The provider completed a range of audits to monitor the quality of the care. The provider had a process to assess a person’s ability to make informed decisions about their care.”
“Overall, the service delivered good, safe and person-centred care and demonstrated a commitment to learning and improvement.”
“ ”
Frequently asked questions
What services does Mend Care provide?
Mend Care is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Mend Care registered in?
Mend Care is registered in the Cambridgeshire local authority area.
What is Mend Care's CQC rating?
Mend Care is rated Good by the Care Quality Commission (report published 19 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-16563655685.
Who is the registered manager at Mend Care?
The registered manager is Pamela Kumalo.
Who owns Mend Care?
Mend Care is operated by MEND CARE LTD.
When was Mend Care last inspected?
The Care Quality Commission published its latest report on Mend Care on 19 March 2026.
Where is Mend Care located?
Mend Care is located in Wisbech, United Kingdom.
When did Mend Care register with CQC?
Mend Care first registered on 17 July 2023.
Be the first to review Mend Care
Location
Home-care agencies near Wisbech
Run Mend Care?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Mend Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
07368596870