M C Care Solutions Ltd

“M C Care Solutions Ltd is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment which took place between 30 July and 1 August 2024, there were 36 people receiving personal care from the service. Safeguarding procedures were in place to ensure people were protected from avoidable harm. People had care plans and risk assessments in place and their care tasks were person centred. They were encouraged to express their views and provide feedback. Staff felt supported and had the necessary skills to do their job. Safe staff recruitment processes were in place.”