Longley Hall Limited

“Longley Hall Ltd is a supported living service supporting adults with a learning disability and/or autism. At the time of our inspection 15 people were living at the service. People lived in their own flats, which contained en suite facilities and people had access to a shared lounge, kitchen and garden. The service worked in line with the principles of Right care, Right support, Right culture. We expect providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We carried out an assessment of this service on 1 August 2024 to 5 August 2024. This assessment was to follow up on previous enforcement action we had taken against the service. Previously we were concerned about people’s safety, relating to managing risks, staffing and a lack of governance systems in place. During this assessment, we found that significant improvements had been made. Risks posed to people were now assessed and mitigated, people were supported by enough suitably qualified staff and governance systems were in place. People were safeguarded from the risk of abuse. Medicines were safely managed, and people received their medicines as prescribed. Care records were person centred and contained details about peoples likes, dislikes, goals and aspirations. Staff were dedicated to providing personalised support to people and people had been supported to become more independent. Staff were kind and caring in their interactions with people. The service was well led, staff told us they felt supported in their roles and we received positive feedback about how the registered manager had made improvements at the service.”