London Care – Brighton
Unit E13, Knoll Business Centre 325-327, Old Shoreham Road, Hove, BN3 7GS · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2024.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions, adults under 65 and substance misuse
- Local authority: Brighton and Hove
- Registered manager: Tracy June Jones
- Run by: London Care Limited
The inspection record
Rated Good overall. Report published 27 February 2026.
“This assessment took place between 23 January and 10 February 2026. London Care - Brighton is a domiciliary care service registered to provide personal care to older people, including people who may live with dementia in their own homes. Our assessment was prompted by the previous rating of the service. The provider was previously in breach of legal regulations around safe care and treatment, staffing, safeguarding, dignity and respect, and good governance. Improvements were found at this assessment, and the provider was no longer in breach of these regulations.”
“Overall people received safe care and support. The provider, with the support of their staff, provided person centred care that met people’s needs. People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and were encouraged to maintain their independence within their own homes. Staff responded to people in a timely way. People had detailed information within their care plans to support the delivery of person-centred care. Risks were identified and measures were put in place to reduce these risks and protect people from harm. Staff had been recruited safely and received effective support from leaders. Where incidents occurred, the service learned from these to improve practice.”
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“People told us staff used personal protective equipment (PPE) when required. They had been involved and engaged in developing their care plans. People’s medicines were managed safely. The service worked well with other healthcare agencies. Professionals gave us positive feedback in respect to the care delivery. The service sought consent from people before providing care, and where people lacked capacity, the service worked in line with the Mental Capacity Act 2005 (MCA).”
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“The provider focused extensively on staff engagement, wellbeing and enablement, which supported staff to deliver compassionate, person-centred care. Leaders were knowledgeable and supportive, and staff felt able to approach them with any concerns. Staff were clear about their roles and responsibilities, and audits were effective in identifying improvements at the service.”
Frequently asked questions
What services does London Care – Brighton provide?
London Care – Brighton is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is London Care – Brighton registered in?
London Care – Brighton is registered in the Brighton and Hove local authority area.
What is London Care – Brighton's CQC rating?
London Care – Brighton is rated Good by the Care Quality Commission (report published 27 February 2026). The full CQC inspection report is available at cqc.org.uk/location/1-19830483984.
Who is the registered manager at London Care – Brighton?
The registered manager is Tracy June Jones.
Who owns London Care – Brighton?
London Care – Brighton is operated by London Care Limited.
When was London Care – Brighton last inspected?
The Care Quality Commission published its latest report on London Care – Brighton on 27 February 2026.
Where is London Care – Brighton located?
London Care – Brighton is located in Hove, United Kingdom.
When did London Care – Brighton register with CQC?
London Care – Brighton first registered on 4 September 2024.
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Location
Home-care agencies near Hove
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Information disclaimer. Information regarding London Care – Brighton is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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