Lilyrose Care Group Ltd – Cheshire/Derbyshire
30a Market Street, Disley, Stockport, SK12 2DT · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2016.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Cheshire East
- Registered manager: Angela Margaret Jouini
- Run by: Lilyrose Care Group Limited
The inspection record
Rated Requires improvement overall. Report published 6 September 2024.
“Date of assessment 28 March 2024 to 10 May 2024.”
“Lilyrose is a domiciliary care service providing support to people in their own homes. At the time of this assessment the service supported 24 people. At our last inspection, the service was rated requires improvement. The assessment was prompted by a review of information we held about the service. We assessed a total of 10 quality statements from the safe, effective, and well-led key questions and found areas of concerns. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. Following the assessment the service has remained requires improvement.”
Show the full assessment summaryHide the rest of the summary
“We found three breaches of the legal regulations in relation to safe care and medicines, reporting of events to CQC and good governance.”
“People told us they felt safe. However, medicines were not always managed safely.”
“Safeguarding referrals were made to the local authority. However, allegations of abuse were not always reported to CQC.”
“People's needs were not always assessed and reviewed when things had changed. People spoke positively of the staff approach, however, others raised concerns in this area.”
“Governance systems were not effective and had not identified the issues we found during this assessment. The provider was working on improvements in this area.”
“People were supported to have choice and control and could give feedback on their care. There were enough staff to meet people’s needs and ensure people were supported safely. However, we received mixed feedback from people regarding communication from managers. Where feedback had been received, we saw limited evidence as to how this was used to improve people’s care.”
Older reports from the CQC's previous inspection approach
Inspected 2 April 2019, rated Requires improvement
Inspected 22 February 2018, rated Good
Frequently asked questions
What services does Lilyrose Care Group Ltd – Cheshire/Derbyshire provide?
Lilyrose Care Group Ltd – Cheshire/Derbyshire is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Lilyrose Care Group Ltd – Cheshire/Derbyshire registered in?
Lilyrose Care Group Ltd – Cheshire/Derbyshire is registered in the Cheshire East local authority area.
What is Lilyrose Care Group Ltd – Cheshire/Derbyshire's CQC rating?
Lilyrose Care Group Ltd – Cheshire/Derbyshire is rated Requires improvement by the Care Quality Commission (report published 6 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-2932292410.
Who is the registered manager at Lilyrose Care Group Ltd – Cheshire/Derbyshire?
The registered manager is Angela Margaret Jouini.
Who owns Lilyrose Care Group Ltd – Cheshire/Derbyshire?
Lilyrose Care Group Ltd – Cheshire/Derbyshire is operated by Lilyrose Care Group Limited.
When was Lilyrose Care Group Ltd – Cheshire/Derbyshire last inspected?
The Care Quality Commission published its latest report on Lilyrose Care Group Ltd – Cheshire/Derbyshire on 6 September 2024.
Where is Lilyrose Care Group Ltd – Cheshire/Derbyshire located?
Lilyrose Care Group Ltd – Cheshire/Derbyshire is located in Stockport, United Kingdom.
When did Lilyrose Care Group Ltd – Cheshire/Derbyshire register with CQC?
Lilyrose Care Group Ltd – Cheshire/Derbyshire first registered on 21 September 2016.
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Location
Home-care agencies near Stockport
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Information disclaimer. Information regarding Lilyrose Care Group Ltd – Cheshire/Derbyshire is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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