Leeds Supported Living

“Date of assessment: 15 July to 6 August 2025. Leeds Supported Living provides support to adults with a learning disability and autistic people who live in their own homes. The service supported 75 people. Not everyone using the service received personal care. CQC only assesses and inspects where people receive personal care. Where they do, we also consider any wider social care provided. At the time of this assessment there were 48 people who received regulated care and support. The service was also registered to provide homecare but was not providing this service to anybody at the time of this assessment. This was the first assessment of the service and we reviewed all key questions and quality statements. We rated the service good. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We were assured the service met the principles of ‘Right support, right care, right culture’ and people received safe, person-centred and outcomes-focussed care and support.”

“There was a learning culture in the organisation and the provider worked with people and healthcare partners to establish and maintain safe systems of care, in which safety was managed and monitored. People were supported by consistent staff who had the training and skills to carry out their role. Safe recruitment processes were in place. Medicines were managed safely, although some improvements were required. The provider made sure people’s care and treatment was effective by thoroughly assessing and reviewing their health, care, wellbeing and communication needs with them. People’s care and support was monitored and reviewed to continuously improve it. Staff were kind and caring, knew people well and enabled to them to live as independently as possible, and to make their own decisions and choices. The provider had a clear shared vision, strategy and culture. Governance arrangements were effective in highlighting any shortfalls and driving improvements. The management team had the skills, knowledge and experience to lead the service.”