La Petite Concierge Limited
13B Victoria Road, Shifnal, Shropshire, TF11 8AF · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2016.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Shropshire
- Registered manager: Esther Elizabeth Watkins
- Run by: La Petite Concierge Limited
The inspection record
Rated Good overall. Report published 26 March 2026.
“Date of Assessment: 29 January 2026 to 11 February 2026. The service is a domiciliary care agency providing personal care to older adults, adults with dementia and physical disabilities.”
“Accident and incidents were not always identified and recorded to capture themes and learning for the future.”
Show the full assessment summaryHide the rest of the summary
“People received their care visits. Some of the care visits were late. However, we identified no missed visits.”
“Systems and processes were in place. Some audits did not always identify patterns and themes of concern.”
“Care plans were person centred and detailed to capture people’s needs. People’s care was reviewed regularly to ensure care was meeting their up-to-date needs.”
“Staff completed a thorough induction and training before providing people with care. Staff were skilled and confident in their roles.”
“The director, registered manager and nominated individual actively attended additional training and information sessions to promote a high quality of care.”
“Staff were knowledgeable about people’s care needs. Staff understood when to raise a concern and the appropriate people to report these to.”
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Older reports from the CQC's previous inspection approach
Inspected 12 September 2019, rated Good
Inspected 25 January 2017, rated Good
Frequently asked questions
What services does La Petite Concierge Limited provide?
La Petite Concierge Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is La Petite Concierge Limited registered in?
La Petite Concierge Limited is registered in the Shropshire local authority area.
What is La Petite Concierge Limited's CQC rating?
La Petite Concierge Limited is rated Good by the Care Quality Commission (report published 26 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2406904791.
Who is the registered manager at La Petite Concierge Limited?
The registered manager is Esther Elizabeth Watkins.
When was La Petite Concierge Limited last inspected?
The Care Quality Commission published its latest report on La Petite Concierge Limited on 26 March 2026.
Where is La Petite Concierge Limited located?
La Petite Concierge Limited is located in Shifnal, United Kingdom.
When did La Petite Concierge Limited register with CQC?
La Petite Concierge Limited first registered on 5 January 2016.
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Location
Home-care agencies near Shifnal
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Information disclaimer. Information regarding La Petite Concierge Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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