Inshore Support LTD – Supported Living

“Date of Assessment: 05 February 2025 to 6 March 2025. This assessment was carried out in response to concerns CQC had received about restrictive practices. Inshore is a supported living service providing personal care to people with a learning disability and autistic people who live in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive a regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”

“Systems were in place to learn lessons from incidents, complaints and safeguarding events and staff confirmed these were shared with them. People were supported by the number of staff they needed. Staff had been trained and understood how to protect people from abuse. Staff felt supported in their roles. Staff managed medicines well and involved people or their advocates in planning any changes. Staff worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving between services. People and their advocates knew how to raise concerns. The provider had systems in place to maintain oversight and drive improvements in the service.”